Eliel Johnson, VP and Head of UX Design and Research at Charles Schwab, discusses scaling design thinking across the company through training. He also talks about how Charles Schwab has brought design thinking into an Agile environment with measurable results. Learn more about how setting user-centric KPIs helped executives at the company get bought in to the impact of design.
How to Scale Design Thinking Across an Organization
UX Review: Illinois Legal Aid Nonprofit – Help Visitors Find Key Content Faster
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