Zendesk uses InVision (http://invisionapp.com) to prototype new features and solutions, and validate them both internally and with their customers, before a line of code is written.
InVision is the world’s leading product design collaboration platform, trusted by more than 1.5 million designers at companies like Uber, Netflix and Twitter. InVision empowers teams of all sizes to prototype, review, iterate, manage and test web and mobile apps—all without a single line of code.
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Here’s the transcript:
We use InVision and Zendesk to prototype our design solutions, to share ideas, both with customers and amongst our team.
I absolutely think that InVision has helped my team collaborate better.
We pair it well with our graphical tools, like Photoshop and Sketch.
And the way that we use it is to really outline key flows to the product.
We use it at all levels of iteration.
So even at a later state, when we progress to more of a polished UI, we’re able to give those fine-tuned levels of interaction.
We actually link between projects too, in our efforts to create more of a holistic overview of our product.
InVision is key to our toolset.