The value of great design has real business impact. Showing that specific value by measuring in real quantifiable terms can help build better partnerships within an organization and earn the trust and sponsorship of executives beyond the bounds of the design team. In this video, independent design director Leanne Waldal explains how frameworks like Google HEART, UMUX-LITE, and SUS can help benchmark the user experience of a product. She also explains why it is important to be consistent over time with the frameworks that are used.
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