Previous Video Startup Scoop Episode 4: Andy Cook, Co-Founder and CEO of Tettra Startup Scoop Episode 4: Andy Cook, Co-Founder and CEO of Tettra
Next Video DesignTalk Ep. 49: Creating design-driven data visualization with Hayley Hughes of IBM DesignTalk Ep. 49: Creating design-driven data visualization with Hayley Hughes of IBM
The 5 Steps to Customer Journey Mapping
Loading advertisement...
Preload Image
Up next

DesignTalk Ep. 49: Creating design-driven data visualization with Hayley Hughes of IBM

Cancel
Turn Off Light
Watch Later
Auto Next
0 Comments
36,827 Views
Report Report
Repeat Repeat
Open Video in Lightbox Lightbox
Previous Video Prev
Next Video Next
More Videos More Videos
  Add New Playlist

The 5 Steps to Customer Journey Mapping

admin
0
36.8K
18

Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer needs.

For more information, please visit: https://www.nngroup.com/articles/customer-journey-mapping/

[Total: 0   Average: 0/5]
Tags user experienceUXnngroupnngnnguxNielsen Norman Groupux researchexperience designcustomer journeysjourney mapsjourney mappingkate kaplankate williamsonkatewkaplanuser journeyscustomer experiencecxcustomer experience mappingcustomer journey mapping
Previous Video
Startup Scoop Episode 4: Andy Cook, Co-Founder and CEO of Tettra

Startup Scoop Episode 4: Andy Cook, Co-Founder and CEO of Tettra

Next Video
DesignTalk Ep. 49: Creating design-driven data visualization with Hayley Hughes of IBM

DesignTalk Ep. 49: Creating design-driven data visualization with Hayley Hughes of IBM

admin

Related videos

Top